Uber’s car-sharing feature UberPool is a critical service for the company’s vision — more passengers and thus more fares per ride — but it has been long derided by the drivers providing the service. Many complained it was too much additional work for the same if not less money, others complained of having to pick up a series of passengers who aren’t going in the same direction.

Now, the embattled ride-hail company is tackling the problems of UberPool as part of its campaign to improve conditions for drivers.