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Thread: It seems that maintenance has broke things for requesters

  1. #1
    Moderator Project 2501's Avatar
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    It seems that maintenance has broke things for requesters

    On the AWS forum for Mturk, requesters are reporting they are having issues on Mturk.

    https://forums.aws.amazon.com/thread...64608&tstart=0
    I have been trying for over an hour to publish some HITs and they just stay in pending status.
    I am not having the manage tab issue like others, but it does appear that I cannot publish anything for some reason.
    Another is reporting they are not getting back any results.

    https://forums.aws.amazon.com/thread...64609&tstart=0

    I posted this a few hours ago and my interface shows that no-one has completed the HIT. I know that people have, as they have emailed me, and because the HIT links to an external survey which over 200 people have completed. I am not able to approve anyone's work, as there are not results shown.
    https://forums.aws.amazon.com/thread...64632&tstart=0
    A few hours ago I uploaded a HIT with a certain qualification. I then decided to change the qualification, so I took that HIT down, changed the qualification, and uploaded it again. It is not showing up to workers--my old HIT still is! I've tried taking it down and putting it up several times, with no difference. Any advice?
    The problem seems to be for those that use the GUI to Mturk. The API seems to be working fine otherwise there would be nothing new posted.
    Last edited by Project 2501; 11-03-2014 at 02:35 PM.

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  3. #2
    Moderator dack's Avatar
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    I'd be surprised if this is the only problem. Usually any amazon update or maintenance has a lot of bugs.

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    Well except for the usual crap hits, nothing is being published today.
    Silence on the AWS forum and no replys to any emails.

  5. #4
    Well this could possibly explain why the last two days have been such absolute shit and why requester's like wpyf have seemingly loaded an endless stream of broken hits. Its sad seeing all those problems on that forum and 0 answers or communication from anyone with any resemblance to authority. I'm sure it will get straightened out eventually, but hopefully before people have to make any rash decisions like leaving the workforce.

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    delete....
    Last edited by y2pk2008; 11-03-2014 at 05:38 PM.

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    Yeah, got an email from one of my favorite requesters this morning alerting me to a new batch, followed by another email saying they still weren't up and the requester would let us know when the HITs were up...it's been hours...

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    Moderator Project 2501's Avatar
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    http://status.aws.amazon.com/#

    11:44 AM PST Some Requesters may experience increased latencies when using the Requester website to publish HITs. We are investigating.

    12:43 PM PST We can confirm increased latencies for Requesters using the Requester website to publish HITs and continue to work towards resolution.
    1:25 PM PST Between 11/2/2014 1:03 AM PST and 11/3/2014 1:10 PM PST, customers experienced increased latencies when publishing HITs on the Requester website. The service is now operating normally.
    It appears that Mturk has fixed things.

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