View Full Version : mTurk is slow/down, can't log in, maintenance, etc.
spamgirl
08-16-2011, 12:22 AM
Post here if you discover that mturk is down/slow, you cannot log in, down for maintenance, etc, etc.
be sure to try checking the amazon dashboard to see if there's a known issue also.
http://status.aws.amazon.com/
rosewater
08-17-2011, 06:52 PM
Everytime I move from one thread to another, try to reply to a thread I am reading, follow a thread from my email, or if I haven't done anything in awhile on the site, I have to sign in again, over and over. What's up with that? Is it just me?
librarian50
08-17-2011, 06:59 PM
This thread is for MTurk problems, Try the Forum Problems Thread. (P.S. I'm not having this problem, but someone else might, try posting in the Forum Problems)
luvsurveys
08-17-2011, 07:46 PM
MTurk is a little slow for about thirty minutes now. I even got kicked out of a HIT due to server. Hopefully it will resolve. Some pages are not loading.
beckyp
08-20-2011, 09:43 AM
I cant get onto mturk at all. I keep getting a security certificate expiration pop up and I cannot bypass it at all. Pisses me off..I missed my morning gaddies and there are a few other things that I could be doing to make some money...WTF!
zoloft
08-20-2011, 09:46 AM
is everything up to date on the updates for your browser? Maybe try rebooting your computer
What browser are you using?
beckyp
08-20-2011, 09:49 AM
I tried, chrome, firefox and IE. I'll try to reboot again and see if that does anything for me.
zoloft
08-20-2011, 09:54 AM
If you are using IE
here is a work around you can disable security certificate and see if that help.
a. Open internet Explorer.
b. Click on Tools.
c. Click on Internet options.
d. Click on Advanced Tab.
e. Uncheck the box ‘warn about certificate address mismatch’.
f. click on OK.
---------- Post added at 09:54 AM ---------- Previous post was at 09:50 AM ----------
also make sure the time, date and year is correct on your puter
beckyp
08-20-2011, 10:32 AM
I went to pick up my kid from football and came home and now it is all good. I don't know what fixed it but thanks for the help!
MiciaLicia
09-20-2011, 01:47 AM
Anybody else having issues? I get this right now for everything I try: Your request was not completed successfully.
Please try it again. If you continue to receive this message, please try your request again later.
Edit: Okay false alarm... I'm back. Minor panic when refreshing was giving me the same deal. A little patience was all I needed. Posting here evidently worked, LOL. Thanks for the link above, too.
Konigan
09-20-2011, 01:47 AM
Anybody else having issues? I get this right now for everything I try: Your request was not completed successfully.
Please try it again. If you continue to receive this message, please try your request again later.
getting the same, seems their whole thing is completely down
bigpoppapump
09-20-2011, 01:49 AM
I am also getting that message. Glad its not only just me...
jammer
09-20-2011, 01:51 AM
Me too. I was just now able to log in.
Numericmama
09-20-2011, 01:51 AM
Your request was not completed successfully.
Is anyone else getting this message?
MiciaLicia
09-20-2011, 01:53 AM
Yes! Minor heart palpitations... Back now, though. Try again, hope you're back up and running!
WildFlower
09-20-2011, 01:54 AM
I am. And it was all of a sudden. Something definitely sees wrong as I can't see everything, not HITs, not account info, nothing.
---------- Post added at 01:54 AM ---------- Previous post was at 01:53 AM ----------
Yes! Minor heart palpitations... Back now, though. Try again, hope you're back up and running!
Nope. Still something wrong for me.
MiciaLicia
09-20-2011, 01:54 AM
And I'm down again. I guess that means I really should go to bed. Hope everything gets going and stays fixed for you guys soon.
demystifier
09-20-2011, 01:57 AM
down here....
WildFlower
09-20-2011, 01:57 AM
And I'm down again. I guess that means I really should go to bed.
That's what I'm taking this to mean as well. Can't even get to the FAQ page, so it must be something wrong with the whole site. Hope its fixed momentarily for anyone who was counting on turking now.
bigpoppapump
09-20-2011, 01:58 AM
and still down...
julesverne
09-20-2011, 01:59 AM
Looks like it is down again... I get nothing but request not completed successfully...
bigpoppapump
09-20-2011, 02:03 AM
I'm back at least for now
Numericmama
09-20-2011, 03:04 AM
I'm back! And I was able to complete the HIT that was interrupted.
Rosengurtle
09-26-2011, 06:53 AM
Is Mturk running slow for anyone else today?
beckyp
09-26-2011, 07:23 AM
irritatingly slow!
turk10
09-26-2011, 07:28 AM
Just fine for me past few hours.
beckyp
10-02-2011, 09:49 AM
I can't get onto the site....I just keep getting the mturk is taking too long to respond. I have several hits accepted that are going to expire and there is not a damn thing I can do to stop it.
librarian50
10-02-2011, 09:56 AM
Did you clear cookies and history? Reboot? I've heard people say that works for them. It's working fine for me.
beckyp
10-02-2011, 10:05 AM
I did all that...and I tried on my iPad...just cant connect any way that I try...FRUSTRATING! but thanks for the tip
---------- Post added at 10:05 AM ---------- Previous post was at 10:04 AM ----------
Now I got it....they all expired on me but Im in! I don't know what the hell happened just glad to have it back!
beckyp
10-07-2011, 12:45 PM
down again....cant get in...I tried through all three browsers and then I tried with the ipod, ipad, other computer and i keep getting the invalid url parameters message. How frigging frustrating!
SaraBee
10-24-2011, 03:06 PM
Looks like MTurk is down for me. Anybody else not able to load up the page?
EDIT: It just came back up. Crisis averted! :D
revos
12-20-2011, 11:39 PM
Is mturk a bit slow for anyone else?
jrstark
05-14-2012, 11:28 AM
Trying to view HITs, and I keep getting "You have exceeded the maximum allowed page request rate for this website." I tried clearing my cache in Chrome, but now it's doing it in another browser too. All I can see is my dashboard. I checked Amazon status at the link posted above, there is a resolved problem of some requesters experiencing error rates about an hour ago.
Update: Working after reboot. Looks like more HITs being posted too, maybe it's all related?
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